Question by I-Live-In-Leeds-Now: Could “mystery patients” help solve America’s health care issues?
An article on Mystery Shoppers on Wikipedia.org stated:
“In June 2008, the The American Medical Association’s Council on Ethical and Judicial Affairs released a recommendation on the use of “secret shopper patients” in the Medical / Healthcare. The Recommendation: “Physicians have an ethical responsibility to engage in activities that contribute to continual improvements in patient care. One method for promoting such quality improvement is through the use of secret shopper “patients” who have been appropriately trained to provide feedback about physician performance in the clinical setting.”
Could the health-care reform “strategy” include “mystery patients”? If the government used this to fight fraud, it could possibly create jobs, while concurrently improving the quality of health-care provided by doctors, hospitals, etc.
Answer by Fbomonkey Returns
It would be useless. I worked at a national chain auto parts store and got mystery shopped many times and I could spot them coming a mile away. Most are just too stupid for it to be worth it.
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